Privacy Policy
At Jivebay, your privacy and safety come first. This Privacy Policy explains how we collect, use, and protect your personal data within our controlled student marketplace.
1. Information We Collect
- Identity Data: Full name, institution, department, and student verification details.
- Contact Data: Phone number and email (used only by Jivebay).
- Transaction Data: Orders, listings, payments, and dispute records.
- Technical Data: Device information, IP address, login activity, and security logs.
2. How We Use Your Data
- To verify student eligibility and restrict access to students only.
- To manage listings, payments, and controlled transactions.
- To communicate transaction updates strictly through Jivebay.
- To prevent fraud, abuse, and unauthorized platform use.
- To comply with legal, regulatory, and campus safety requirements.
Note: Jivebay does not allow direct buyer–seller communication or exchange of personal contact details.
3. Data Sharing & Third Parties
We do not sell or rent user data.
- Between Users: Buyer and seller personal details are never shared with each other.
- Service Providers: Trusted payment processors and hosting providers strictly for platform operations.
- Legal Compliance: Data may be disclosed if required by law, campus authorities, or security investigations.
4. Data Security
We implement technical, administrative, and organizational safeguards including encryption, secure servers, and access control to protect your information.
5. Cookies
Cookies help us maintain secure sessions, remember preferences, and improve performance. Disabling cookies may limit some platform features.
6. Your Rights & Data Control
You may update or delete your account at any time. Upon deletion, your personal data will be securely removed except where retention is required by law.